Help center
How can we help?
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Getting Started
What is Faye Social?
How do I sign up?
Is Faye Social free?
Do I need to connect all my accounts?
Connecting Accounts
Which platforms does Faye support?
Is my data safe when I connect accounts?
Can I disconnect an account?
I have a personal Instagram account - can I still use Faye?
What is the difference between connecting Instagram and using the analyzer?
Why does Faye Social need access to my Google Photos?
Recommendations and Captions
How does Faye Social decide what I should post?
Can I edit the captions Faye Social generates?
Does Faye post automatically?
Pricing and Billing
What are the paid plans?
Is there a free trial?
How do I cancel my subscription?
Privacy and Data
Can I export my data?
Can I delete my account and all data?
Does Faye comply with GDPR and CCPA?
Troubleshooting
My photos are not loading
I am not getting recommendations
The app feels slow
Still stuck? Talk to a human.
Average response time is 4 hours. Our small team reads everything. No scripted bots, no tier-1 outsourcing.